Life Happens at Reservoir

Reservoir is a proud member of National Health Care Associates. As part of the National family, we not only offer short-term and long-term rehabilitation, assisted living, memory care services, but we are able to connect our residents and their families with a community of providers across the care continuum. This approach offers the full support needed for our guests to become a better, brighter, and stronger version of themselves.

A Mission to Believe In

Our mission is to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence. We do this in an environment that nurtures individuality and dignity, and appreciates the value of those who serve. 

We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends, and families by offering them not only physical, but emotional care, comfort, and support.

Center Leadership

Center Administrator

Caitlin Shaller

Caitlin Shaller, Reservoir’s Administrator, is deeply committed to enhancing patient care. Since joining National in March 2022, Caitlin has been dedicated to upholding the highest standards of care and operational excellence.She completed her Administrator-in-Training (AIT) at Bear Hill Nursing and Rehab, holds a bachelor’s degree from Northeastern and a graduate degree from SNHU.

Payment Sources

The Reservoir Center for Health and Rehabilitation accepts a wide range of insurance and payment sources including the following:

  • Medicare
  • Medicaid
  • Private / Self Pay
  • Private insurers and HMO providers

Contact us directly for a current list of providers.

Passport™—Our Approach to Better Health

Our Passport approach to better health is a promise to deliver the best care and safely transition individuals throughout their healthcare journey. Passport connects our residents with the right clinical and rehabilitation care while they’re staying with us in order to best support their recovery and treatment. We also extend this continuum of care beyond our walls to ensure residents achieve their care goals once they return home.

Passport to Home

As part of our Passport approach, we offer a post-discharge transitional care program called Passport to Home.

Passport to Home goals:

  • Close the gap between care at facilities and care at home
  • Ensure patients are fully supported throughout their transition to, and once home
  • Improve access to providers in the community to support recovery goals
  • Reduce preventable hospitalizations

Our patient-centered home health care includes:

  • Nurse Practitioner Visit Within 24-48 Hours
  • Telehealth Visits
  • Remote Patient Monitoring
  • Chronic Care Management
  • Educational Materials
  • At-Home Therapy Extenders